Terms & Conditions

Last updated: May 2025

These Terms and Conditions ("Terms") govern your access to and use of the website located at abstractai.pro ("Website") and your interaction with AbstractAI Pte. Ltd. (UEN 201938472A), a company registered in Singapore with its registered office at 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616 ("AbstractAI", "we", "us", or "our").

By accessing the Website or submitting an enquiry, you agree to be bound by these Terms. If you do not agree, please do not use the Website. These Terms do not constitute legal advice.

1. About Our Services

AbstractAI provides conceptual AI consulting services including strategy development, model architecture design, innovation workshops, prototype planning, and executive advisory. Our Website provides information about these services and allows you to submit enquiries.

Information on the Website, including solution descriptions and indicative pricing, is provided for general informational purposes. It does not constitute an offer, binding quotation, or professional advice. Formal engagements are governed by separate written agreements.

2. Website Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not:

• Use the Website in any way that violates applicable laws or regulations in Singapore or your jurisdiction
• Attempt to gain unauthorised access to any part of the Website, its servers, or connected systems
• Transmit viruses, malware, or other harmful code through the Website
• Scrape, crawl, or systematically extract content from the Website without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Use the Website to send unsolicited commercial communications

3. Accuracy of Information

We strive to ensure that information on the Website is accurate and current. However, we do not warrant that all content is complete, accurate, or up to date. Solution descriptions, pricing (displayed in Singapore Dollars, SGD), timelines, and specifications are indicative and subject to change without notice.

Indicative prices shown on /collection.php represent starting points for conceptual engagements and may vary based on scope, complexity, and client requirements. Final pricing will be confirmed in a formal proposal or contract.

AI technology evolves rapidly. References to capabilities, models, or platforms on the Website reflect our understanding at the time of publication and may not represent current market conditions.

4. Enquiry Process

Submitting an enquiry through our contact form does not create a binding contract or obligation on either party. Enquiries are reviewed by our team, and we aim to respond within two business days.

Any subsequent engagement will be subject to a separate Statement of Work, proposal, or Master Services Agreement that defines scope, deliverables, fees, timelines, and other commercial terms.

5. Intellectual Property

All content on the Website — including text, graphics, logos, icons, images, design elements, and software — is the property of AbstractAI or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and print pages from the Website for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Website content without our prior written consent.

For client engagements, intellectual property ownership of deliverables will be specified in the relevant contract. Unless otherwise agreed, AbstractAI retains ownership of pre-existing methodologies, frameworks, and tools used in delivering services.

6. Payments and Fees

All fees for AbstractAI services are quoted and payable in Singapore Dollars (SGD) unless otherwise agreed in writing. Accepted payment methods include bank transfer and corporate credit card, as specified in individual contracts.

Payment terms, including deposit requirements, milestone schedules, and invoicing cycles, will be defined in the applicable contract. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by Singapore law, whichever is lower.

7. Cancellation and Refunds

Cancellation terms for paid engagements are defined in the applicable contract. General principles include:

• Workshops and advisory sessions may be rescheduled with at least 5 business days' notice without penalty.
• Cancellations with less than 5 business days' notice may incur a fee of up to 50% of the scheduled session cost.
• For project-based engagements, cancellation fees are calculated based on work completed and resources committed at the time of cancellation.
• Deposits for project engagements are non-refundable once work has commenced, unless otherwise specified in the contract.
• Refunds, where applicable, will be processed within 30 business days via the original payment method.

8. Limitation of Liability

To the fullest extent permitted by Singapore law:

• The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
• AbstractAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or reliance on its content.
• Our total liability for any claim arising from Website use shall not exceed SGD 500.

For professional services engagements, liability limitations and indemnification terms will be specified in the applicable contract. AbstractAI's consulting services provide conceptual frameworks, architecture documentation, and advisory guidance — not guaranteed business outcomes, AI model performance, or regulatory compliance unless explicitly stated in a signed agreement.

AI implementations involve inherent uncertainties including model accuracy, data quality dependencies, and evolving regulatory landscapes. We recommend that clients obtain independent legal, financial, and technical review before making investment decisions based on our deliverables.

9. Third-Party Links

The Website may contain links to third-party websites or services. These links are provided for convenience only. AbstractAI does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

11. Indemnification

You agree to indemnify and hold harmless AbstractAI, its directors, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Website.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles.

Any dispute arising from or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Singapore, located at our registered address: 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on this page with an updated "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

15. Contact

For questions regarding these Terms, please contact us:

AbstractAI Pte. Ltd.
1 Raffles Place, #20-61 One Raffles Place
Singapore 048616
Email: [email protected]
Phone: +65 6812 3847
UEN: 201938472A